We were visiting Hoover Dam, It was hot afternoon and we decided to have some soda and Ice Cream at the cafetaria. It was a small place and there were only 2 people behind the counter. There was a long Que of some 15-20 people and person taking order was not particularly quick.We had to wait for some 30 mts. before we were at the counter.she took some time to get what we wanted and more to calculate the charge and change to be paid to us .But during this entire period, people after us in the Que were waiting calmly,talking among themselves,joking. There was no murmur of protest, nothing.
We had gone to Naaz 8 to see 'Chup Chup Ke'. It was weekend and 'Krrish' was just released. There was a long Que, as tickets for Krrish were sold out for all the shows that day, line was of people who wanted to pick up their tickets booked by phone or on net. But there were few who wanted to see other movies running there and their showtime was fast approaching. Only one ticket counter was open but there was no protest and everyone waited for their turn at ticket window. when we entered the moviehall,we had missed the begining.
Imagine situation at Andheri station ticket window. There are 3 ticket windows,the line has some 10-12 people. Ticket clark sitting in poorly lit and poorly vantilated room where temp. is around 38-40 C (110+) has to give ticket for stations between Andheri and Churchgate and Dahanu Rd. on W.R.. Andheri and C.S.T. by main line and Harbour line,Andheri and Karjat,Khapoli,Kasara and Belapur-Panvel.One way or return for all different lines. He has to exactlly know the location of the station,its fare, calculate 'orally' the amount to be collected and change to be paid.He issues the ticket and gives the change. This takes about 15-20 secs. This is what actually happens every day.
But what's the reaction of people in the Que?
" Abe, Haath jaldi chala."
" Saala, soya hua hai kya"
" Chal Fatafat,deri ho rahela hai"
And it goes on.Ticket clark ignores all these barbs and continues to issue ticket nonchalantly.